Everyday Services & Errands
Explore 6 tracks, 16 units and 49 lessons through real-life practice. Complete a lesson to unlock the next.
SIM Card, Data Plan & Mobile Service
Ask about prepaid plans, data limits, hotspot use and activation.
✓ 說明使用天數與流量需求✓ 詢問熱點或通話是否包含✓ 確認價格與啟用方式
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Everyday Services & Errands
Handle mobile plans, deliveries, banking, appointments, repairs and customer-service problems.
1Unit 1: Daily Errands0 / 3 · Set up a SIM plan, collect a parcel, and handle simple banking tasks.
1SIM Card, Data Plan & Mobile ServiceAsk about prepaid plans, data limits, hotspot use and activation.
🔒Parcel Pickup & Delivery ProblemsCollect a parcel, provide ID or tracking details, and report a missing delivery.
🔒Bank, ATM & Currency ExchangeExchange cash, ask about fees, and solve a card or ATM problem.
2Unit 2: Appointments, Repairs & Customer Service0 / 3 · Book appointments, explain repair problems, and request a fair resolution.
🔒Booking or Changing an AppointmentBook a service appointment, choose a time, and reschedule politely.
🔒Phone or Laptop Repair ShopDescribe a device problem, ask for diagnosis time, cost, and warranty.
🔒Customer Service Complaint & ResolutionExplain a service failure calmly, state what outcome you want, and negotiate a resolution.